Ngomhla ziyi-16 ku-Okthoba, 2018, sithole ukuhlolwa kwe-oda ku-Caout yekhasimende lethu: "Ukuthunyelwa kuthunyelwe ngesikhathi kodwa kube nokubambezeleka nge-FedEx. Ngaphandle kwalokho bengizonikeza amahlanu wonke." Nakuba lo musho wembula inhlansi yokuzisola, uqukethe nokuqashelwa kwenkonzo yethu.
Imbangela yesigameko kube wumyalelo ophuthumayo. Ngemva kokuthola i-oda, siqedele ukulungiselela nokuthunyelwa ngokushesha ngangokunokwenzeka ukuze siqinisekise ukuthi izimpahla zikhishwe endaweni yokugcina impahla kusenesikhathi ngokwezidingo zamakhasimende. Kodwa-ke, phakathi nenqubo yokuthutha, i-FedEx yabambezeleka ngenxa yezizathu ezingalawuleki. Nakuba le nkinga ingaphezu kwamandla ethu, sihlala sibeka ulwazi lwamakhasimende kuqala.
Ngemva kokufunda mayelana nokubambezeleka kwezinto, sisheshe saxhumana nenkampani yezokuthutha futhi saxhuma ngenkuthalo ukuze sikuxazulule. Ngesikhathi esifanayo, ngokushesha sabuyisela ulwazi lwakamuva lwezokuthutha ku-Caout futhi sazwakalisa ukuxolisa kwethu nesimo sengqondo sokusingatha. Ukuxhumana kwethu okucophelelayo kanye nokusabela okusheshayo kwenza amakhasimende azizwe enomuzwa wethu wokuzibophezela nobuqotho. Nakuba sihlulekile ukuthola amaphuzu aphelele ngenxa yezinkinga zezokuthutha, i-Caout isaqaphela kakhulu isivinini sethu sokulethwa nesimo sengqondo sesevisi.
Lokhu okwenziwayo kusenze sabona ngokujule kakhudlwana ukubaluleka kokusebenza ekwanelisekeni kwamakhasimende. Kusukela lapho, siphinde sathuthukisa indlela yokuqapha izinto futhi saqinisa ukubambisana nezinkampani zezokuthutha ukuze siqinisekise ukuthi wonke ama-oda angalethwa ngokushelela.
Konke ukuhlolwa kwamakhasimende kungamandla aqhuba ukuthuthukiswa kwethu futhi kuthwala ukwethenjwa kwamakhasimende ethu. Siyazi ukuthi kumapulatifomu e-e-commerce, isevisi yekhwalithi ephezulu ayitholakali kuphela emikhiqizweni yekhwalithi ephezulu, kodwa futhi esimweni sengqondo nasezenzweni lapho kuxazulula izinkinga. Ngokuzayo, sizoqhubeka nokunikeza ikhasimende ngalinye ulwazi lokuthenga olusebenza kahle kakhulu noluthembekile.