Ngo-Oktobha 16, i-2018, sifumene uvavanyo lomyalelo kumthengi wethu uCaout: "Ukuthunyelwa kuthunyelwe ngexesha kodwa kwakukho ukulibaziseka kunye neFedEx. Ngaphandle koko ndiza kunika i-Five yonke." Nangona esi sivakalisi sibonisa ukuzisola, sikwaqulethe ukuqondwa kwenkonzo yethu.
Unobangela wesiganeko ibingumyalelo ongxamisekileyo. Emva kokufumana umyalelo, sagqiba ukulungiswa kunye nokuthunyelwa ngokukhawuleza ukuze siqinisekise ukuba iimpahla zithunyelwa ngaphandle kwendawo yokugcina impahla ngexesha ngokweemfuno zabathengi. Nangona kunjalo, ngexesha lenkqubo yokuthutha, i-FedEx yalibaziseka ngenxa yezizathu ezingalawulekiyo. Nangona le ngxaki ingaphaya kolawulo lwethu, sihlala sibeka amava omthengi kuqala.
Emva kokufunda malunga nokulibaziseka kwamalungiselelo, sikhawuleze sanxibelelana nenkampani yezothutho saza saququzelela ngokukhutheleyo ukuyisombulula. Kwangaxeshanye, sakhawuleza sabuyisela ulwazi lwamva nje lwe-Caout kwaye savakalisa uxolo lwethu kunye nesimo sengqondo sokuphatha. Unxibelelwano lwethu olucokisekileyo kunye nokuphendula ngokukhawuleza kwenza ukuba abathengi bazive ngathi sinoxanduva kunye nokunyaniseka. Nangona siye sasilela ukufumana amanqaku apheleleyo ngenxa yemibandela yolungiselelo, iCaout isasiqonda kakhulu isantya sonikezelo lwethu kunye nesimo sengqondo senkonzo.
La mava asenze saqonda nzulu ngakumbi ukubaluleka kolungiselelo lolungiselelo ekwanelisekeni kwabathengi. Ukusukela ngoko, siye saphucula ngakumbi indlela yokujonga izinto kwaye someleza intsebenziswano neenkampani zolungiselelo ukuze siqinisekise ukuba yonke iodolo ingahanjiswa ngaphandle kwamagingxigingxi.
Lonke uphononongo lwabathengi yeyona nto iqhubayo ekuphuculeni kwethu kwaye ikwathwala intembeko yabathengi bethu. Siyazi ukuba kwiiplatifti ze-e-commerce, inkonzo esemgangathweni ayikho kuphela kwiimveliso ezikumgangatho ophezulu, kodwa nakwisimo sengqondo kunye nezenzo xa kusonjululwa iingxaki. Kwixesha elizayo, siya kuqhubeka nokubonelela wonke umthengi ngamava okuthenga asebenzayo nathembekileyo.
